DUE TO THE INCREASE IN DEMAND AND THE LACK OF FUNDING FOR OUR KICKSTARTER, WE ARE NO LONGER TAKING FILAMENT FOR EXCHANGE UNLESS YOU HAVE CONTACTED US AND GIVEN YOU THE GO AHEAD OR WE HAVE A PREVIOUS STANDING AGREEMENT. IF YOU GO AHEAD AND SEND FILAMENT, IT WILL BE AS A DONATION. WE DO NOT HAVE AN APPROXIMATE TURN AROUND TIME AT THIS POINT. PREVIOUSLY RECEIVED FILAMENT IS STILL IN PROCESS, WE ARE WAITING ON A PART FOR ONE OF OUR MACHINES. WE DO NOT HAVE AN APPROXIMATE DATE AT THIS POINT.
We recycle PLA Filament at a 3:1 Ratio.
You send us 3kg of used PLA filament (scraps, failed prints, supports, etc) and we will send you a 1kg spool of usable PLA in return.
Please e-mail us at firstname.lastname@example.org with a tracking number so that we know to expect your shipment.
Q: What plastic do you recycle?
A: At this time, we only recycle PLA. If you have any specialty PLA (wood, marble, metal infused, etc) please bag it separately and label it.
Q: Do you take spools?
A: We do as a donation. They are not counted in the weight of the plastic you sent nor can they be exchanged for plastic.
Q: What is your turn around time?
A: Due to the lack of funding for our KickStarter, we do not have an approximate turn around time.
Q: Who pays for shipping?
A: You pay for shipping to us, we pay for shipping to you.
Q: Can you re-recycle what has already been recycled?
A: We are currently testing that, at this time we ask that you hold the recycle you receive back until we have done more testing.
Q: What about PLA+, Wood, Carbon Fiber, Marble, Glitter, and Metal Infused?
A: PLA+ is fine to send as is as well as Glitter. Marble, Carbon Fiber, Wood and Metal Infused need to be separated and labeled accordingly as we are still testing those out- we currently do not have enough to make a full roll of any of the specialties.
Q: Do I have to break it down prior to shipping?
A: No, you can send it however you would like but please do not melt all of it down into pucks or chunks.
Q: What about resin?
A: We have not attempted doing anything with resin.
Q: What about PET-G, ABS, ASA, etc?
A: We are only doing PLA and PLA+ so please do not send anything else at this time.
Q: What is the cost?
A: You only pay for shipping to us.
Q: What if I don't have 3kg to send?
A: Either keep saving up or we will take whatever you have to send as a donation, you will not get anything in return.
For media inquiries please email email@example.com and put "MEDIA INQUIRY" in your subject line. For recycling questions not answered here, please contact firstname.lastname@example.org
If you send filament to the wrong address and we have to chase or track it down, it is now considered a donation.